Payment Refund Policy

Effective Date: 1st May 2024

Welcome to www.kawachonline.me (hereinafter referred to as “the Site”). We value your business and aim to provide the best products and services. This Payment Refund Policy outlines the terms and conditions regarding payments and refunds for purchases made on the Site.

  1. No Returns Policy

Due to the nature of our products, we do not accept returns or exchanges once a product has been purchased. All sales are final.

 

  1. Refund Policy
  2. Eligibility for Refunds

Refunds will only be provided under the following circumstances:

 

Defective Products: If you receive a defective product, you must notify us within [Insert Number] days of receipt. We will review your claim and, if approved, will issue a refund or provide a replacement.

Incorrect Products: If you receive an incorrect product due to an error on our part, please contact us within [Insert Number] days of receipt. We will arrange for the correct product to be sent to you or issue a refund.

  1. Process for Requesting a Refund

To request a refund for a defective or incorrect product, please follow these steps:

 

Contact Customer Support: Email us at [Insert Email Address] with your order number, details of the product, and a description of the issue.

Review: Our team will review your request and may ask for additional information or photos to support your claim.

Approval: If your request is approved, we will process the refund or send a replacement product.

  1. Refund Method

Refunds will be issued to the original payment method used at the time of purchase. Please allow [Insert Number] business days for the refund to appear in your account.

 

  1. Exceptions
  2. Non-Refundable Items

The following items are non-refundable under any circumstances:

 

Products purchased during promotional sales

Gift cards or vouchers

Any product explicitly marked as non-refundable

  1. Shipping Costs

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund, unless the return is due to a defect or an error on our part.

 

  1. Contact Us

If you have any questions or concerns about our Payment Refund Policy, please contact us at:

 

Email: kawachmgs@gmail.com

Address: G-3/393 Gulmohar Colony, Bhopal, Madhya Pradesh, India, 462039

Phone: 0091-6264608959

 

By making a purchase on the Site, you acknowledge that you have read, understood, and agree to be bound by this Payment Refund Policy.